📘 Refund Policy – Gopinath Books

At Gopinath Books, we value your trust and strive to provide you with the best shopping experience. If you are not fully satisfied with your purchase, our refund policy ensures a smooth and transparent process.

🔄 Eligibility for Refunds

  • Refunds are applicable only for damaged, misprinted, or incorrect items received.
  • Requests must be made within the same day of delivery.
  • Items must be returned in their original condition (unused, with packaging intact).

📦 Non-Refundable Items

  • Digital products such as eBooks or PDFs.
  • Items damaged due to customer mishandling.

📝 Refund Process

  1. Contact our support team at supportgopinathbooks@gmail.com or call us at +91-9672990998.
  2. Provide your order ID and a brief description of the issue.
  3. Once approved, return the item to our warehouse address (shared via email).
  4. Refunds will be processed within 7–10 business days to your original payment method.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or delivered incorrectly.
  • We recommend using a trackable courier service to ensure safe return.

💳 Late or Missing Refunds

  • If you haven’t received your refund yet:
    • First, check your bank account again.
    • Then contact your credit card company or bank (processing times vary).
    • If you still face issues, reach out to us at supportgopinathbooks@gmail.com.